SYSTEM TAKES SOME PAIN OUT OF TICKETS.(News)
Daily News (Los Angeles, CA) June 1, 2001 Byline: Kathleen Sweeney Staff writer SANTA CLARITA – Paying a traffic fine or signing up for traffic school was just made a little easier.
The Los Angeles Superior Court has expanded its telephone interactive system to include Santa Clarita, allowing those who are issued citations to bypass long lines at the courthouse and pay over the phone.
“Instead of coming into the courthouse to do basic things, they can do all that now through the payment system,” said Bernadette Duncan, Los Angeles Superior Court traffic administrator. “You can do it from your home rather than standing in line.” Anyone issued a traffic citation assigned to Santa Clarita can call the courthouse to pay the fine, sign up for traffic school or speak with an operator about a lost ticket, trial request, a court appearance or general information. The program was also expanded to include Beverly Hills, Culver City, East Los Angeles, Malibu and Santa Monica. go to website superior court traffic
Not including the expanded cities, the system is processing about 18,000 calls a month, Duncan said. But because most of the calls are handled by the automated system, there isn’t a long waiting period to speak to an operator. see here superior court traffic
Automated traffic ticket processing is available in English and Spanish from 5:30 a.m. to 10:30 p.m. Monday through Friday, and on weekends from 8 a.m. to 4:30 p.m. Operators are available Mondays through Fridays from 8 a.m. to 4:30 p.m. Call the courthouse at (213) 742-6648.
Tickets can also be processed by accessing the courthouse’s Web site at www.lasuperiorcourt.org.