EASTBAY TO SCALE BACK UPS BUSINESS.(Money)
The Wisconsin State Journal (Madison, WI) September 30, 1997 Executives at a sports-shoe catalog company say they learned one thing from the 15-day United Parcel Service strike.
Having all their packages in one basket was a big mistake.
Eastbay has since decided to give 40 percent of its $10 million annual shipping business to the U.S. Postal Service. site eastbay coupon codes
“We will not rely 100 percent on UPS in the future,” said Harry Colcord, chief executive officer. The company ships about 10,000 packages a day.
Eastbay used UPS exclusively before the labor turmoil in August. As of Monday, UPS handled about 20 percent of its shipping business, Colcord said. It will eventually get about 40 percent of the business, with the remaining 20 percent split among additional carriers.
“UPS is an excellent carrier. However, having all our eggs in one basket can be disastrous,” Colcord said. “Other carriers are competitively priced, but they don’t have the good tracking ability that UPS has. We decided having a mix of service is better than having tracking.” The postal service performed admirably for Eastbay during the challenging strike and “we think they deserve our business,” he said. this web site eastbay coupon codes
Eastbay was founded in 1980 primarily to sell shoes to high school athletes. Woolworth Corp. acquired the company late last year in a deal valued at $146 million.
During the UPS strike, Eastbay lost about 20 percent of its business, “not because we couldn’t ship, but customers didn’t think we could ship,” Colcord said.
The added volume at the post office from Eastbay has caused no deterioration of services, Postmaster Joey Fassbender said.
UPS spokeswoman Kristen Petrella said business nationally is down nearly 6 percent compared to a year ago.
The UPS strike ended Aug. 19.